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210123 ||| eng |
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|a 0470179678
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|a 9780470179673
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|a HD42
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|a Sue, Marsha Petrie
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|a Toxic people
|b decontaminate difficult people at work without using weapons or duct tape
|c Marsha Petrie Sue
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| 260 |
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|a Hoboken, N.J.
|b John Wiley & Sons
|c 2007
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| 300 |
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|a xiv, 222 pages
|b illustrations
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|a A hair in your biscuit -- Doesn't work well with others -- The steamroller -- The zipper lip -- The backstabber -- The know-it-all -- The needy weenie -- The whine and cheeser -- Planning for toxic spills -- Plotting toxic cleanup -- Listen up! -- Control the uncontrollable -- Toxic customer service -- Mental looting -- Toxic infections -- Ruffled feathers -- On a personal note -- Survivor
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| 653 |
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|a Relations de travail / eclas
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| 653 |
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|a Gestion de crises / eclas
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| 653 |
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|a BUSINESS & ECONOMICS / Human Resources & Personnel Management / bisacsh
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| 653 |
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|a Conflit interpersonnel
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| 653 |
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|a BUSINESS & ECONOMICS / Workplace Culture / bisacsh
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| 653 |
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|a Interpersonal relations / http://id.loc.gov/authorities/subjects/sh85067484
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| 653 |
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|a Formation / eclas
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| 653 |
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|a Conflict management / http://id.loc.gov/authorities/subjects/sh85030958
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| 653 |
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|a Gestion du personnel / eclas
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| 653 |
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|a Interpersonal relations / fast
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| 653 |
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|a Conflits / eclas
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| 653 |
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|a Interpersonal conflict / blmlsh
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| 653 |
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|a Gestion des conflits
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| 653 |
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|a Interpersonal conflict / fast
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| 653 |
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|a Conflict management / blmlsh
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| 653 |
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|a Conflict management / fast
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| 653 |
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|a Interpersonal conflict / http://id.loc.gov/authorities/subjects/sh85067483
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| 653 |
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|a Interpersonal relations / blmlsh
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| 041 |
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|a eng
|2 ISO 639-2
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| 989 |
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|b OREILLY
|a O'Reilly
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|a GBA753471
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| 776 |
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|z 0470147687
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| 776 |
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|z 0470179678
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| 776 |
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|z 9780470179673
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|z 9780470147689
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|u https://learning.oreilly.com/library/view/~/9780470147689/?ar
|x Verlag
|3 Volltext
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|a 331
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| 082 |
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|a 658.4053
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|a 658.3
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|a 658
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|a 658.3/145
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|a 302
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|a "In Toxic People, Marsha Petrie Sue offers solutions for dealing with difficult people and the conflict and miscommunication they often aggravate. Sue shows managers and employees alike how to take personal responsibility for their work environment and take the lead in fostering teamwork, morale, and success."--Jacket
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