Developing your conflict competence a hands-on guide for leaders, managers, facilitators, and teams
"Survey after survey supports the notion that conflict is all around us. So the question isn't one of whether or not you'll experience conflict or how to reduce or avoid it. Instead, the question is what will you get out of conflict when it does occur. Depending on how you respond, th...
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| Format: | eBook |
| Language: | English |
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San Francisco
Jossey-Bass
2010
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| Edition: | 3rd ed |
| Series: | [Jossey-Bass business & management series]
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| Collection: | O'Reilly - Collection details see MPG.ReNa |
| Summary: | "Survey after survey supports the notion that conflict is all around us. So the question isn't one of whether or not you'll experience conflict or how to reduce or avoid it. Instead, the question is what will you get out of conflict when it does occur. Depending on how you respond, that something can be good or bad, constructive or destructive, invigorating or can be good or bad, constructive or destructive, invigorating or debilitating"--Introduction |
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| Physical Description: | x, 270 pages illustrations |
| ISBN: | 0470588209 9780470588208 9780470588185 9780470588192 0470588187 |