Toxic people decontaminate difficult people at work without using weapons or duct tape
"In Toxic People, Marsha Petrie Sue offers solutions for dealing with difficult people and the conflict and miscommunication they often aggravate. Sue shows managers and employees alike how to take personal responsibility for their work environment and take the lead in fostering teamwork, moral...
Main Author: | |
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Format: | eBook |
Language: | English |
Published: |
Hoboken, N.J.
John Wiley & Sons
2007
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Subjects: | |
Online Access: | |
Collection: | O'Reilly - Collection details see MPG.ReNa |
Summary: | "In Toxic People, Marsha Petrie Sue offers solutions for dealing with difficult people and the conflict and miscommunication they often aggravate. Sue shows managers and employees alike how to take personal responsibility for their work environment and take the lead in fostering teamwork, morale, and success."--Jacket |
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Physical Description: | xiv, 222 pages illustrations |
ISBN: | 0470179678 9780470179673 |