Toxic people decontaminate difficult people at work without using weapons or duct tape

"In Toxic People, Marsha Petrie Sue offers solutions for dealing with difficult people and the conflict and miscommunication they often aggravate. Sue shows managers and employees alike how to take personal responsibility for their work environment and take the lead in fostering teamwork, moral...

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Bibliographic Details
Main Author: Sue, Marsha Petrie
Format: eBook
Language:English
Published: Hoboken, N.J. John Wiley & Sons 2007
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Description
Summary:"In Toxic People, Marsha Petrie Sue offers solutions for dealing with difficult people and the conflict and miscommunication they often aggravate. Sue shows managers and employees alike how to take personal responsibility for their work environment and take the lead in fostering teamwork, morale, and success."--Jacket
Physical Description:xiv, 222 pages illustrations
ISBN:0470179678
9780470179673