1 “... sales professionals.- Includes effective sales practices for salespeople, as well as account managers...”

2 Table of Contents: “... Management; Study of Warranty; Goals of the Book; Structure of the Book; Note; Products; Product Performance...”

3 Table of Contents: “... for "not invented here" resistance; Confronting the ghosts of failed initiatives; Overcoming the fear...”

4 Subjects: “...BUSINESS & ECONOMICS / Management Science / bisacsh...”

5 Table of Contents: “...How to Become ProactiveChapter 8: Confidence versus Fear; Where Confidence Comes From; Chapter 9...”

6 Subjects: “...Innovation and Technology Management...”

7 Table of Contents: “...: Self-Control -- Managing Disruptive Emotions -- Genesis of Disruptive Emotions -- Fight or Flight...”

8 Subjects: “...BUSINESS & ECONOMICS / Human Resources & Personnel Management / bisacsh...”

9 Table of Contents: “... capabilities. Finding cross-border customers ; Methods of exporting -- Managing the transaction. Transport...”

10 Table of Contents: “...P.S.: Create OpportunitiesWorst Fear Exercise; Summary; Chapter 11: Overcoming Affluent Sales...”

11 Subjects: “...BUSINESS & ECONOMICS / Sales & Selling / Management / bisacsh...”

12 Subjects: “...Business & Economics / Production & Operations Management / bisacsh...”

13 Subjects: “...Information technology / Management / fast...”

14 Subjects: “...BUSINESS & ECONOMICS / Management / bisacsh...”

15 Table of Contents: “... sales relationship -- Engage! -- Reading and managing responses -- Applying the fundamentals to types...”

16 Table of Contents: “... organizations are too stressed -- the paralysis of fear -- When organizations are revitalized -- the energy...”

17 Table of Contents: “... Did I Get This Customer Back?; Chapter 8 Managing First Impressions; Chapter 9 A Sense of Urgency...”

18 Table of Contents: “...; developing great content that matters; Chapter 4 get over your fear of sales; frame each conversation; ask...”

19 Table of Contents: “... everything -- How to create your own NSP -- How fear flatlines your NSP -- Why mindset matters -- How to use...”

20 Table of Contents: “...Chapter 10 Be Kind to Yourself-You Deserve It -- Chapter 11 How to Conquer Fear, the Killer...”