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dewey-ones:"381 - Commerce"
dewey-ones:"658 - General management"
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1
CRM Automation
by
Goldenberg, Barton J.
Published 2002
Prentice Hall PTR
Subjects:
“
...
Customer
relations$xManagement$xComputer programs...
”
Call Number:
HF5415.5
Read Now
2
Build your community : turn your connections into a powerful online community
by
Millington, Richard
Published 2021
Pearson Education Limited
Subjects:
“
...
Customer
loyalty / fast...
”
Call Number:
HF5415.5
Read Now
3
Build your community : turn your connections into a powerful online community
by
Millington, Richard
Published 2023
Ascent Audio
Subjects:
“
...
Customer
loyalty / fast...
”
Call Number:
HF5415.5
Read Now
4
Crafting the customer experience for people not like you : how to delight and engage the customers your competitors don't understand
by
McDonald, Kelly
Published 2013
Wiley
Subjects:
“
...
Customer
equity / fast...
”
Call Number:
HF5415.527
Read Now
5
Never say sell : how the world's best consulting and professional services firms expand client relationships
by
McMakin, Tom
,
Parks, Jacob
Published 2021
John Wiley & Sons, Inc.
Subjects:
“
...
Customer
services / Marketing / fast...
”
Call Number:
HF5415.55
Read Now
6
Microsoft Dynamics CRM 4 for dummies
by
Scott, Joel
Published 2008
Wiley
Subjects:
“
...
Customer
relations / Data processing / fast...
”
Call Number:
HF5415.5
Read Now
7
Indispensable : how to become the company that your customers can't live without
by
Calloway, Joe
Published 2005
John Wiley
Subjects:
“
...
Customer
loyalty / fast...
”
Call Number:
HF5415.525
Read Now
8
The membership economy : find your super users, master the forever transaction, and build recurring revenue
by
Baxter, Robbie Kellman
Published 2015
McGraw-Hill
Subjects:
“
...
Customer
clubs / http://id.loc.gov/authorities/subjects/sh97009001...
”
Call Number:
HF5415.525
Read Now
9
Manage your customer portfolio for maximum lifetime value : how converting customers to closer relationships, leveraging them, and defending them can drive future revenue and lower...
by
Selnes, Fred
,
Johnson, Michael D.
Published 2022
MIT Sloan Management Review
Subjects:
“
...
Customer
loyalty / fast...
”
Call Number:
HF5415.5
Read Now
10
Inside Your Customer's Imagination
by
Bell, Chip R.
Published 2020
Berrett-Koehler Publishers
Subjects:
“
...
Customer
services / http://id.loc.gov/authorities/subjects/sh85034965...
”
Call Number:
HF5415.5
Read Now
11
Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement
by
Frawley, Andrew
Published 2015
Wiley
Subjects:
“
...
Customer
loyalty / fast...
”
Call Number:
HF5415.5
Read Now
12
Winning with customers : a playbook for B2B
by
Pigues, D. Keith
Published 2010
Wiley
Subjects:
“
...
Customer
relations / Management / http://id.loc.gov/authorities/subjects/sh2007005453...
”
Call Number:
HF5415.5
Read Now
13
Accelerating customer relationships : using CRM and relationship technologies
by
Swift, Ronald S.
Published 2000
Prentice Hall PTR
Subjects:
“
...
Customer
relations / http://id.loc.gov/authorities/subjects/sh85034963...
”
Call Number:
HF5415.5
Read Now
14
Working with Microsoft Dynamics CRM 2011
by
Snyder, Mike
Published 2011
Microsoft Press
Subjects:
“
...
Customer
relations / Data processing / fast...
”
Call Number:
HF5415.5
Read Now
15
The wallet allocation rule : winning the battle for share
by
Keiningham, Timothy L.
Published 2015
Wiley
Subjects:
“
...BUSINESS & ECONOMICS /
Customer
Relations / bisacsh...
”
Call Number:
HF5415.525
Read Now
16
Who stole my customer?? : winning strategies for creating and sustaining customer loyalty
by
Thompson, Harvey
Published 2004
Pearson Prentice Hall
Subjects:
“
...
Customer
loyalty / fast...
”
Call Number:
HF5415.525
Read Now
17
Using Microsoft CRM
by
Brown, Laura
Published 2004
Que
Subjects:
“
...
Customer
relations / Data processing / fast...
”
Call Number:
HF5415.5
Read Now
18
Churn analysis: Churn and behavior
Published 2022
Manning Publications
Subjects:
“
...
Customer
relations / Management / Data processing / fast...
”
Call Number:
QA76.9.Q36
Read Now
19
Customer behavior: Load the event data into PostgreSQL and run analytics
Published 2022
Manning Publications
Subjects:
“
...
Customer
relations / Management / Data processing / fast...
”
Call Number:
QA76.9.Q36
Read Now
20
Churn analysis: Identifying churned customers
Published 2022
Manning Publications
Subjects:
“
...
Customer
relations / Management / Data processing / fast...
”
Call Number:
QA76.9.Q36
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