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Goldenberg, Barton J.
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1
CRM Automation
by
Goldenberg
,
Barton
J
.
Published 2002
Prentice Hall PTR
Call Number:
HF5415.5
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2
The definitive guide to social CRM : maximizing customer relationships with social media to gain market insights, customers, and profits
by
Goldenberg
,
Barton
J
.
Published 2015
Pearson Education
Call Number:
HF5415.5
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