Resolving conflict ten steps for turning negatives to positives
Conflict is inevitable, in everyday life and-especially in today's increasingly non-hierarchical organizations-in the workplace
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Format: | eBook |
Language: | English |
Published: |
[Greensboro, North Carolina]
Center for Creative Leadership
2016
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Collection: | O'Reilly - Collection details see MPG.ReNa |
Table of Contents:
- Preface; Introduction; One: TYPICAL QUESTIONS ABOUT CONFLICT; Two: CONFLICT IN CONTEXT; Three: APPROACHES TO CONFLICT; Four: CONFLICT ANALYSIS AND STRATEGY; Five: AN ILLUSTRATED WALK-THROUGH OF A CONFLICT SITUATION; SUGGESTED RESOURCES; About the Center for Creative Leadership
- Includes bibliographical references