Resolving conflict ten steps for turning negatives to positives

Conflict is inevitable, in everyday life and-especially in today's increasingly non-hierarchical organizations-in the workplace

Bibliographic Details
Main Author: Scharlatt, Harold
Format: eBook
Language:English
Published: [Greensboro, North Carolina] Center for Creative Leadership 2016
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Table of Contents:
  • Preface; Introduction; One: TYPICAL QUESTIONS ABOUT CONFLICT; Two: CONFLICT IN CONTEXT; Three: APPROACHES TO CONFLICT; Four: CONFLICT ANALYSIS AND STRATEGY; Five: AN ILLUSTRATED WALK-THROUGH OF A CONFLICT SITUATION; SUGGESTED RESOURCES; About the Center for Creative Leadership
  • Includes bibliographical references