Resolving conflicts on the job
Chapters include: Why people fight at work, Five ways to engage conflict, Ways to listen, Ways to give (and receive) feedback, Conflict styles, Staying cool in a conflict, and Ways to engage conflict on the job: up, down, and sideways
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Other Authors: | |
Format: | eBook |
Language: | English |
Published: |
New York
AMACOM
2007
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Edition: | 2nd ed |
Series: | WorkSmart
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Subjects: | |
Online Access: | |
Collection: | O'Reilly - Collection details see MPG.ReNa |
Summary: | Chapters include: Why people fight at work, Five ways to engage conflict, Ways to listen, Ways to give (and receive) feedback, Conflict styles, Staying cool in a conflict, and Ways to engage conflict on the job: up, down, and sideways |
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Physical Description: | xiii, 93 pages |
ISBN: | 9786611128166 0814474136 9780814474136 0814400930 9780814400937 9781281128164 1281128163 |