Resolving conflicts on the job

Chapters include: Why people fight at work, Five ways to engage conflict, Ways to listen, Ways to give (and receive) feedback, Conflict styles, Staying cool in a conflict, and Ways to engage conflict on the job: up, down, and sideways

Bibliographic Details
Main Author: Withers, Bill
Other Authors: Wisinski, Jerry
Format: eBook
Language:English
Published: New York AMACOM 2007
Edition:2nd ed
Series:WorkSmart
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Description
Summary:Chapters include: Why people fight at work, Five ways to engage conflict, Ways to listen, Ways to give (and receive) feedback, Conflict styles, Staying cool in a conflict, and Ways to engage conflict on the job: up, down, and sideways
Physical Description:xiii, 93 pages
ISBN:9786611128166
0814474136
9780814474136
0814400930
9780814400937
9781281128164
1281128163