Building conflict competent teams

Understanding how to cool down, slow down, and engage the naturally occurring conflicts among team members is critical to the ultimate success of a team

Bibliographic Details
Main Author: Runde, Craig E.
Other Authors: Flanagan, Tim A.
Format: eBook
Language:English
Published: San Francisco Jossey-Bass 2008
Edition:1st ed
Series:Jossey-Bass business & management series
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Table of Contents:
  • Includes bibliographical references (pages 217-223) and index
  • 1. A team in conflict
  • 2. Where conflict comes from, and why it is so hard to manage
  • 3. Creating the right climate
  • 4. Constructive communication
  • 5. Techniques for staying on trace
  • 6. Special cases : global and virtual teams
  • 7. Getting started on the road to conflict competence
  • Epilogue