Building conflict competent teams
Understanding how to cool down, slow down, and engage the naturally occurring conflicts among team members is critical to the ultimate success of a team
Main Author: | |
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Other Authors: | |
Format: | eBook |
Language: | English |
Published: |
San Francisco
Jossey-Bass
2008
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Edition: | 1st ed |
Series: | Jossey-Bass business & management series
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Subjects: | |
Online Access: | |
Collection: | O'Reilly - Collection details see MPG.ReNa |
Table of Contents:
- Includes bibliographical references (pages 217-223) and index
- 1. A team in conflict
- 2. Where conflict comes from, and why it is so hard to manage
- 3. Creating the right climate
- 4. Constructive communication
- 5. Techniques for staying on trace
- 6. Special cases : global and virtual teams
- 7. Getting started on the road to conflict competence
- Epilogue