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180413 ||| eng |
| 020 |
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|a 9780191767869
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| 050 |
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4 |
|a HD9980.5
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| 100 |
1 |
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|a Haynes, Kathryn
|e [editor of compilation]
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| 245 |
0 |
0 |
|a Managing services
|h Elektronische Ressource
|b challenges and innovation
|c Kathryn Haynes and Irena Grugulis
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| 260 |
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|a Oxford
|b Oxford University Press
|c 2014, 2014
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| 300 |
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|a 1 online resource
|b illustrations (black and white)
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| 505 |
0 |
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|a Includes bibliographical references and index
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| 653 |
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|a Service industries / Management
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| 700 |
1 |
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|a Grugulis, Irena
|e [editor of compilation]
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| 041 |
0 |
7 |
|a eng
|2 ISO 639-2
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| 989 |
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|b OUP
|a Oxford University Press
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| 856 |
4 |
0 |
|u http://dx.doi.org/10.1093/acprof:oso/9780199696086.001.0001?nosfx=y
|x Verlag
|3 Volltext
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| 082 |
0 |
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|a 338.4700068
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| 520 |
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|a The nature of services in society and the economy is wide-ranging and complex, and the management of services and their innovation provokes a number challenges for practitioners professionals, and academics. This book provides a range of perspectives on understanding, managing, and reconceptualising service by bringing together contributions from leading figures in service research
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