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1
Customer Relationship Management : The Bottom Line to Optimizing Your ROI.
by
Anton, Jon
,
Petouhoff, Natalie L.
Published 2001
Prentice Hall [Imprint]
Subjects:
“
...
Customer
Relations
/ Management...
”
Call Number:
HF5415.5.A58 2002
Read Now
2
Implementing Microsoft Dynamics 365 customer engagement : configure, customize, and extend your Dynamics 365 customer engagement for creating effective CRM solutions
by
Pal, Mahender
Published 2020
Packt Publishing
Subjects:
“
...
Customer
relations
/ Data processing / fast...
”
Call Number:
HF5415.5
Read Now
3
Salesforce.com for dummies
by
Wong, Tom
Published 2007
Wiley
Subjects:
“
...BUSINESS & ECONOMICS /
Customer
Relations
/ bisacsh...
”
Call Number:
HF5415.5
Read Now
4
Statistical methods in customer relationship management
by
Kumar, V.
Published 2012
Wiley
Subjects:
“
...BUSINESS & ECONOMICS /
Customer
Relations
/ bisacsh...
”
Call Number:
HF5415.5
Read Now
5
Handbook on customer centricity : strategies for building a customer-centric organization
Published 2019
Edward Elgar Publishing
Subjects:
“
...
Customer
relations
...
”
Call Number:
HF5415.5
Read Now
6
Research handbook on services management
Published 2022
Edward Elgar Publishing
Subjects:
“
...
Customer
relations
/ Management...
”
Call Number:
HF5415.5
Read Now
7
Customer experience innovation : how to get a lasting market edge
by
Dew, Robert
,
Allen, Cyrus
Published 2018
Emerald Publishing Limited
Subjects:
“
...Business & Economics /
Customer
Relations
/ bisacsh...
”
Call Number:
HF5415.335
Read Now
8
Customer relationship management systems handbook
by
Sharp, Duane E.
Published 2003
Auerbach Publications/CRC Press
Subjects:
“
...BUSINESS & ECONOMICS /
Customer
Relations
/ bisacsh...
”
Call Number:
HF5415.5
Read Now
9
Strategies for the digital customer experience : connecting customers with brands in the phygital age
by
Batat, Wided
Published 2022
Edward Elgar Publishing
Subjects:
“
...
Customer
relations
...
”
Call Number:
HF5415.5
Read Now
10
Everyone is a customer : a proven method for measuring the value of every relationship in the era of collaborative business
by
Shuman, Jeffrey C.
Published 2002
Dearborn Trade Pub
Subjects:
“
...
Customer
relations
....
”
Call Number:
HF5414.5
Read Now
11
The business of belonging : how to make community your competitive advantage
by
Spinks, David
Published 2021
John Wiley & Sons, Inc.
Subjects:
“
...
Customer
relations
/ http://id.loc.gov/authorities/subjects/sh85034963...
”
Call Number:
HF5415.5
Read Now
12
¡Tu cliente manda!
by
Price, Bill
,
Jaffé, David
Published 2021
BookaVivo
Subjects:
“
...
Customer
relations
/ http://id.loc.gov/authorities/subjects/sh85034963...
”
Call Number:
HF5415.5
Read Now
13
User tested : how the world's top companies use human insight to create great experiences
by
Estes, Janelle
,
MacMillan, Andy
Published 2022
Wiley
Subjects:
“
...
Customer
relations
/ http://id.loc.gov/authorities/subjects/sh85034963...
”
Call Number:
HF5415.5
Read Now
14
User tested : how the world's top companies use human insight to create great experiences
by
Estes, Janelle
,
MacMillan, Andy
Published 2022
Ascent Audio
Subjects:
“
...
Customer
relations
/ http://id.loc.gov/authorities/subjects/sh85034963...
”
Call Number:
HF5415.5
Read Now
15
Experiencia líquida
by
Otero, José Carlos
,
Marrodán, Marta
Published 2017
LID
Subjects:
“
...
Customer
relations
/ http://id.loc.gov/authorities/subjects/sh85034963...
”
Call Number:
HF5415.5
Read Now
16
The experience-centric organization : how to win through customer experience
by
Clatworthy, Simon
Published 2019
O'Reilly
Subjects:
“
...
Customer
relations
/ http://id.loc.gov/authorities/subjects/sh85034963...
”
Call Number:
HF5415.5
Read Now
17
CRM Automation
by
Goldenberg, Barton J.
Published 2002
Prentice Hall PTR
Subjects:
“
...
Customer
relations
$xManagement$xComputer programs...
”
Call Number:
HF5415.5
Read Now
18
Digital customer experience engineering : strategies for creating effective digital experiences
by
Wiedenhoefer, Lars
Published 2021
Apress
Subjects:
“
...
Customer
relations
/ http://id.loc.gov/authorities/subjects/sh85034963...
”
Call Number:
HF5415.5
Read Now
19
Augmented Customer Strategy
by
N'Goala, Gilles
,
Pez-Pérard, Virginie
,
Prim-Allaz, Isabelle
Published 2019
Wiley-ISTE
Subjects:
“
...
Customer
relations
/ Management / Data processing / fast...
”
Read Now
20
Working with Microsoft Forms and Customer Voice : Efficiently Gather and Manage Customer Feedback, Insights, and Experiences
by
Lee, Welly
Published 2021
Packt Publishing, Limited
Subjects:
“
...
Customer
relations
/ Management / Computer programs...
”
Call Number:
HF5415.5
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