Everyone is a customer a proven method for measuring the value of every relationship in the era of collaborative business
| Main Author: | |
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| Other Authors: | , |
| Format: | eBook |
| Language: | English |
| Published: |
S.l.
Dearborn Trade Pub
2002
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| Subjects: | |
| Online Access: | |
| Collection: | Netlibrary - Collection details see MPG.ReNa |
| Item Description: | Includes bibliographical references (p. 199-201) and index |
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| Physical Description: | xxiii, 210 p. ill 24 cm |
| ISBN: | 0-585-43424-7 |