1 Table of Contents: “...; Ethereum's Four Stages of Development; Ethereum: A General-Purpose Blockchain...”

2 Table of Contents: “...Outsourcing: the most important management trend of the past 75 years -- Outsourcing as a business...”

3 Table of Contents: “... World-Class Service -- Best Practices for Building and Maintaining a World-Class Contact Center...”

4 Table of Contents: “... to Contact Us -- Acknowledgments -- Chapter 1. Introduction to DeFi -- What Is Blockchain, Anyway? -- A Brief...”

5 Table of Contents: “... -- 4.2.1 TCP/IP, Layers, and Resolvers 133 -- 4.2.2 How a Domain Becomes a Website 134 -- 4.2.3 WHOIS...”

6 Table of Contents: “... ; Three (bad?) metaphors about competition) -- 4. Business and finance: Contracts ; Sponsorships...”

7 Table of Contents: “... Quick Way to Understand Distribution and Carve Out a Strategy -- Chapter 4: Researching Global Markets...”

8 Table of Contents: “... funnel -- Marketing campaigns -- Entering data as a salesperson -- Configuring your interaction...”

9 Table of Contents: “... for continual service improvement?; Chapter 4: Service Desk Function; What is a service desk?; Why do you need a...”

10 Table of Contents: “... Data Type; The JSON null Data Type; The JSON Array Data Type; Key Terms and Concepts; Chapter 4. JSON...”

11 Table of Contents: “...Prospect.ioPulling Contact Information Directly from LinkedIn; SalesLoft; Capture (by RingLead); E...”

12 Table of Contents: “... Management; Undocking; Summary; Chapter 4. Planes in Space; Heading Out for a Joyride...”

13 Table of Contents: “... Collections; The CollectionDataContract Attribute; Referencing a Collection; Dictionaries; Chapter 4. Instance...”

14 Table of Contents: “... problem solving -- Brand you -- Part 2 : Contacts and contracts -- Copyright law and the music industry...”

15 Table of Contents: “...: find your clients -- Week 4: master the first meeting -- Week 5: jump from contact to contract -- Week...”

16 Table of Contents: “... Configuration; Summary; Chapter 4. Testing; The Makeup of a Test; Testing in Spring Boot; Integration Testing...”

17 Table of Contents: “... Dynamics CRM -- 3. Working with accounts and contacts -- 4. Working with activities and notes -- 5...”

18 Table of Contents: “...Chapter 4. The Evolution to Ethereum -- Improving Bitcoin's Limited Functionality -- Colored Coins...”

19 Table of Contents: “... -- DPO on a service contract -- Publication of DPO contact details -- Position of the DPO -- Necessary...”

20 Table of Contents: “...1.6. Bindings1.6.2. Format and Encoding; 1.6.3. Choosing a Binding; 1.6.4. Using a Binding; 1.7...”