The real-time contact center
New technology and best practices to turn your contact center into a revenue generator
Main Author: | |
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Format: | eBook |
Language: | English |
Published: |
New York
AMACOM Books
2005
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Edition: | 1st ed |
Subjects: | |
Online Access: | |
Collection: | O'Reilly - Collection details see MPG.ReNa |
Summary: | New technology and best practices to turn your contact center into a revenue generator |
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Physical Description: | 1 online resource |
ISBN: | 9780814429082 9780814472569 0814429084 9781281126887 0814472567 1281126888 9786611126889 |