161
by Ulaga, Wolfgang, Michel, Stefan, Hinterhuber, Andreas, Liozu, Stephan
Published 2018
MIT Sloan Management Review

162
by Perman, Stacy
Published 2005
Pearson Education

163
by Woods, Mark
Published 2013
Pearson Education

164
by Arneson, Steve
Published 2010
Berrett-Koehler Publishers

165
by Tate, Wendy, Mollenkopf, Diane, Stank, Theodore, Da Silva, Andrea
Published 2015
MIT Sloan Management Review

166
by Martineau, Jennifer, Mount, Portia
Published 2019
McGraw-Hill Education

167
by Thota, Hamsa
Published 2009
Center for Creative Leadership

168
by Swartz, Greg
Published 2008
ASTD Press

169
by Neal, Annmarie
Published 2013
ASTD Press

170
by Guenzi, Paolo
Published 2013
Jossey-Bass

172
by Jones, Mark David
Published 2010
ASTD Press

173
by Baldoni, John
Published 2010
AMACOM

174
by Allen, Jeffrey G.
Published 2009
John Wiley & Sons

175
by Lees, John
Published 2013
Pearson

176
by Chappelow, Craig
Published 2001
Center for Creative Leadership

177
by Spence, John
Published 2009
Jossey-Bass

178
by Hallas, Pippa
Published 2019
John Wiley & Sons Australia

179
by Leritz, Len
Published 1994
American Management Association

180
by Buckingham, Marcus
Published 2019
Gildan