MPG.eBooks - Search Results

1

Emotional value : creating strong bonds with your customers

by Barlow, Janelle
Published 2000

Berrett-Koehler Publishers

Table of Contents: “...Introduction: adding emotional value to your customers' experience -- pt. I. Building an emotion...”

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2

Leading With Emotional Courage

by Bregman, Peter
Published 2019

Ascent Audio

“..., and uncertainty of saying or doing it. In other words, the most critical challenge of leadership is emotional...”

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3

The Emotionally Intelligent Leader

by Goleman, Daniel
Published 2020

Ascent Audio

Subjects: “...Emotional intelligence / http://id.loc.gov/authorities/subjects/sh99002928...”

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4

Leading with emotional courage : how to have hard conversations, create accountability, and inspire action on your most important work

by Bregman, Peter
Published 2018

John Wiley & Sons, Inc.

Table of Contents: “... uncertainty: the emotional adventure of leadership -- Be willing to feel the hard stuff: why leaders must feel...”

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5

Leading with emotional intelligence : hands-on strategies for building confident and collaborative star performers

by Nadler, Reldan S.
Published 2011

McGraw-Hill

Table of Contents: “...Emotional intelligence research examples -- Star profile: Henrik Fisker, CEO, Fisker Coachbuild...”

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6

Coaching for emotional intelligence : the secret to developing the star potential in your employees

by Wall, Bob
Published 2007

Amacom

Table of Contents: “...Acknowledgments -- Introduction -- Part I. The impact of emotional intelligence on coaching...”

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7

Spirituality and emotional intelligence : wisdom from the world's spiritual sources applied to EQ for leadership and professional development

by Crosby, Gilmore
Published 2021

Productivity Press

Table of Contents: “... & Emotion (Cause & Effect) *</P><P>Chapter 7: Attachment and Detachment *</P><P>Chapter 8: Behavioral...”

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8

The Management of Emotions in Sports Organizations

by Alonso Dos Santos, Manuel
Published 2020

Frontiers Media SA

Subjects: “...emotion...”

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9

Emotional intelligence for project managers : the people skills you need to achieve outstanding results, 2nd edition

by Mersino, Anthony
Published 2018

Gildan Audio

“...Research indicates that emotional intelligence (EI) accounts for an astonishing 70-80 percent...”

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10

Emotional Intelligence for the Modern Leader : A Guide to Cultivating Effective Leadership and Organizations

by Connors, Christopher D.
Published 2020

Gildan Audio

“..., and motivate those around you. -- Emotional Intelligence for the Modern Leader ¿ -- Your leadership style...”

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11

The leader's guide to emotional agility : how to use soft skills to get hard results

by Fleming, Kerrie
Published 2016

Pearson

Table of Contents: “... to emotional agility (ea) -- Step one: the real you -- Step two: how do you feel and why does it matter...”

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12

Managing emotion in design innovation

by Singh, Amitoj
Published 2014

CRC Press

Subjects: “...Emotions / fast...”

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13

Emotional intelligence for project managers : the people skills you need to achieve outstanding results

by Mersino, Anthony C.
Published 2007

American Management Association

Table of Contents: “...pt. 1. An introduction to emotional intelligence -- 1. My growth in emotional intelligence -- 2. A...”

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14

Managing emotions to learn from failure

by Shepherd, Dean A.

[FTPress Delivers]

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15

The truth about your emotions when making decisions

by Gunther, Robert E.
Published 2011

FTPress Delivers

Table of Contents: “...Cover13; -- The Truth About Your Emotions When Making Decisions -- A Little Adrenaline Can Be a...”

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16

Primal teams : harnessing the power of emotions to fuel extraordinary performance

by Barretta, Jackie
Published 2015

AMACOM, American Management Association

Table of Contents: “... to Reduce Fear and Negativity; 4 Emotional Contagion: Spreading Coherence in a Team; Spawning Good Cheer...”

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17

Quick emotional intelligence activities for busy managers : 50 team exercises that get results in just 15 minutes

by Lynn, Adele B.
Published 2007

AMACOM / American Management Association

Table of Contents: “... in Harmony; EQ 29: Color My World; EQ 30: And Now a Word from Our Sponsor; EQ 31: Emotional Trophies; EQ 32...”

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18

Difficult conversations : craft a clear message, manage emotions, focus on a solution

Published 2023

Ascent Audio

“..., or blame you, or shut down. You fear your emotions could block you from a resolution. But you can...”

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19

The customer service solution : managing emotions, trust, and control to win your customer's business

by Dasu, Sriram
Published 2013

McGraw-Hill Education

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20

Affected : Emotionally Engaging Customers in The Digital Age

by Wrigley, Cara, Straker, Karla
Published 2018

John Wiley & Sons Australia, Ltd

Table of Contents: “...'s missed moment; Second that emotion; Defining affect; The affect effect; Digital affect; Chapter 2...”

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