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1
Smart videoconferencing : new habits for virtual meetings
by
Barlow, Janelle
Published 2002
Berrett-Koehler
Call Number:
HF5734.7
Read Now
2
Emotional value : creating strong bonds with your customers
by
Barlow, Janelle
Published 2000
Berrett-Koehler Publishers
Call Number:
HF5415.5
Read Now
3
A complaint is a gift : recovering customer loyalty when things go wrong
by
Barlow, Janelle
Published 2008
Berrett-Koehler Publishers
Call Number:
HF5415.52
Read Now
4
Branded customer service : the new competitive edge
by
Barlow, Janelle
Published 2004
Berrett-Koehler
Call Number:
HF5415.5
Read Now
5
A complaint is a gift workbook : 101 activities, exercises, and tools to learn from critical feedback and recover customer loyalty
by
Barlow, Janelle
,
Holtz, Victoria
Published 2023
Berrett-Koehler Publishers
Call Number:
HF5415.52
Read Now
6
A complaint is a gift : how to learn from critical feedback and recover customer loyalty
by
Barlow, Janelle
Published 2022
Berrett-Koehler Publishers, Inc.
Call Number:
HF5415.52
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Classification
658 - General management
6
330 - Economics
4
381 - Commerce
2
338 - Production
1
380 - Commerce, communications & transportation
1
384 - Communications; telecommunication
1
Language
English
6
Collection
O'Reilly
6
Author
Barlow, Janelle
Barlow, Lewis
1
Holtz, Victoria
1
Maul, Dianna
1
Møller, Claus
1
Peter, Peta
1
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Stewart, Paul
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