Branded customer service the new competitive edge
The author of the bestselling "A Complaint Is a Gift" explores building band equity through enhanced and focused customer service
Main Author: | |
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Other Authors: | |
Format: | eBook |
Language: | English |
Published: |
San Francisco, CA
Berrett-Koehler
2004
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Edition: | 1st ed |
Subjects: | |
Online Access: | |
Collection: | O'Reilly - Collection details see MPG.ReNa |
Summary: | The author of the bestselling "A Complaint Is a Gift" explores building band equity through enhanced and focused customer service |
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Physical Description: | xii, 259 pages illustrations |
ISBN: | 9781609943233 1576758869 9781576758861 |