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230404 ||| eng |
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|a 9781663724298
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|a HF5718
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|a Yen, Jonathan
|e narrator
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|a Difficult conversations
|b craft a clear message, manage emotions, focus on a solution
|c Harvard Business Review
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| 250 |
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|a [First edition]
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| 260 |
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|a [Place of publication not identified]
|b Ascent Audio
|c 2023
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| 300 |
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|a 1 sound file (1 hr., 33 min.)
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| 653 |
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|a Communication interpersonnelle
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|a Business communication / http://id.loc.gov/authorities/subjects/sh87004551
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| 653 |
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|a Interpersonal communication / fast
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| 653 |
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|a Interpersonal communication / http://id.loc.gov/authorities/subjects/sh85067481
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|a Communication dans l'entreprise
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| 653 |
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|a Business communication / fast
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|a eng
|2 ISO 639-2
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| 989 |
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|b OREILLY
|a O'Reilly
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| 490 |
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|a 20 minute manager series
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| 776 |
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|z 1663724296
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|z 9781663724298
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|u https://learning.oreilly.com/library/view/~/9781663724298/?ar
|x Verlag
|3 Volltext
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|a 658.4/5
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|a You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive-not combative. Difficult Conversations walks you through: - Uncovering the root cause of friction - Maintaining a positive mindset - Untangling the problem together - Agreeing on a way forward Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly listen to and apply, for ambitious professionals and aspiring executives-from the most trusted source in business
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