1 Table of Contents: “...: Taking Your Heart to Work -- 9. Spark Creative Solutions in High-Pressure Situations: Listening Is More...”

2 Table of Contents: “...: The Crash; Part I: Understanding Stress Addiction; Chapter 1: Are You a Stress Addict?; Understanding Stress...”

3 Table of Contents: “... -- The 'perfect illusion' : chasing a stress-free existence -- To be or not to be busy? -- Busy doing nothing...”

4 Subjects: “...heart rate variability...”

5 Table of Contents: “...Collapse -- Rest -- The carpenter -- Stressed -- Busy -- Design your masterpiece -- Be a craftsman...”

6 Table of Contents: “...At the Heart: Human Beings in Organizations -- The Rediscovery of the Human Being and the Future...”

7 Table of Contents: “... -- Chapter 4: Making Sense of Organizational Culture -- Chapter 5: Leading With a Heart of Service -- Chapter...”

8 Table of Contents: “...- Heart-led leadership -->Part 3: Leadership Mastery -- Chapter 12: I've Got a Feeling- Using intuition...”

9 “..."People problems are some of the most stressful problems leaders have. Drama, personal conflict...”

10 “...Learn how to deal with difficult colleagues and clients. At the heart of dealing with difficult...”

11 “... respect, suffer less stress and produce better results than other managers. Want to be one? This book...”

12 Table of Contents: “.... -- 11.1. Listening with the Ears of Your Heart. -- 11.2. Diversity Mania. -- 11.3. Turn Off Email...”

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14 “... and business. Strategies include: Channeling fear and stress into high-performance sales; Creating irresistible...”

15 Table of Contents: “... Into Concern""; ""73. Let Your Mind Rule Your Heart""; ""74. Build a Culture of Acknowledgment""; ""75. Seize...”

16 Table of Contents: “... control -- Stress & shadows: personality in times of angst -- Leaders in the tundra & Sahara: methods...”

17 Table of Contents: “... facilitates recovery -- Mediation facilitates being heard -- Case study: Monica -- Leadership stress...”

18 Table of Contents: “...; 26. Feedback-The Heart of All Coaching; 27. How to Use the Four Types of Feedback; 28. How to Give...”

19 “... for many years, and that form the heart of the Certified Clarity Coach Training Programme"--...”

20 “... right to the heart of the change initiative problem, and offers a time- and money-saving solution...”