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by Pirouz, Dante M., Pirouz, Raymond, Thomson, Matthew, Johnson, Allison R.
Published 2015
Subjects:
“...Customer relations / http://id.loc.gov/authorities/subjects/sh85034963...”Published 2015
Massachusetts Institute of Technology
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by Cespedes, Frank V., Dougherty, James P., Skinner, Ben S.
Published 2012
Subjects:
“...Customer relations / http://id.loc.gov/authorities/subjects/sh85034963...”Published 2012
MIT Sloan Management Review
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by Hamilton, Rebecca W., Rust, Roland T., Dev, Chekitan S.
Published 2017
Subjects:
“...Customer loyalty / fast...”Published 2017
MIT Sloan Management Review