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2 “...Gather, organize, archive and share your information...”

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5 “...If an organization only makes incremental improvements, it should expect only incremental increases...”

6 “... the technology in place is relatively easy. The real challenge is changing your organization's culture to take...”

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8 “... acculturation across different organizations, an engaging method for generating ideas, adequate funding and a...”

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10 “...Revised to reflect the latest thinking and trends in managing organizations and people, Management...”

11 “..., the approach doesn't just focus on delivering change; it builds an organization's muscle to continuously change...”

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13 “... to the organization regardless of whether they spread positive word of mouth. The implications of the findings...”