1 Table of Contents: “... study: W Hotels -- Create community -- Case study: Gitomer -- Obvious but often overlooked -- Right...”

2 Table of Contents: “... support community -- Who you need in your support community -- Chapter 15: How to keep your knowledge...”

3 “... of responsibility to the community; and provides great lessons useful to people in any business, from start-ups...”

4 Table of Contents: “... the Million Dollar Consulting Community -- Appendix B. 101 Questions for Any Sales Situation You'll Ever Face...”

5 “... research into how the company has advanced its practice of integrating customer communities into its idea...”