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3 Table of Contents: “... -- Make people feel important -- Drive out fear -- Create that winning feeling -- Select the right people...”

4 Table of Contents: “... culture -- Making people important -- Processes, policies and procedures -- Finance and finances -- Growth...”

5 Table of Contents: “... -- Inequality -- Politics -- Visual images -- Individualism -- Does social media make people happier...”

6 Table of Contents: “... -- Wing 3: Engage: How to make people connect with your goal -- Wing 4: Take action: How to empower others...”

7 Table of Contents: “... Mathews, Watts Wacker -- Do you matter? : how great design will make people love your company / Robert...”

8 Table of Contents: “... -- Meaningful connection -- Make people feel understood -- Lead with empathy -- Inspire -- Support and manage...”

9 Table of Contents: “... sense of injustice; How to make people feel S.P.E.C.I.A.L. (Part 1); 1. Serve; 2. Personalized; 3...”

10 Table of Contents: “.... Make the Other Person Feel "Felt" -- 6. Be More Interested Than Interesting -- 7. Make People Feel...”

11 “... savvy to our work relationships, we do more than make people feel good. We enhance personal...”

12 Table of Contents: “...!; Chapter 36 You Can't Make People What They Are Not!; Chapter 37 Ten Tips to Retain Talent; Chapter 38...”

13 Table of Contents: “...: Ask Questions That Make People Stop and Think; Listen: Pay Attention to the Three Things...”

14 Table of Contents: “... but Company Culture Determines Behavior; What Makes People Tick-Even the Japanese!...”

15 Table of Contents: “...be interested -- 7. Make people feel valuable -- 8. Help people to exhale emotionally and mentally...”

16 Table of Contents: “...: hold the baby -- Make people feel good: how not to lose a sale -- Be clear and trustworthy. Everyone...”

17 Table of Contents: “...: Make People Significant -- Chapter 7: Prioritize One-On-Ones -- How Frequently Should You Meet? -- How...”

18 Table of Contents: “...? -- The Most Insatiable Human Need -- How to Make People Feel Important -- The Law of Reciprocity -- Obligation...”

19 “... into actionable leadership lessons which apply in any industry, such as: how making people feel welcome fosters...”

20 “... eats into productivity and makes people feel stuck. Yet solutions exist for even the toughest...”