1 Table of Contents: “...Acknowledgments -- Introduction -- Part I. The impact of emotional intelligence on coaching...”

2 Subjects: “...Emotional intelligence / http://id.loc.gov/authorities/subjects/sh99002928...”

3 Subjects: “...Emotional intelligence / http://id.loc.gov/authorities/subjects/sh99002928...”

4 Subjects: “...Emotional intelligence / fast...”

5 “..., so you also need to manage the emotions that arise during the process. Next-Level Negotiating...”

6 Table of Contents: “...Is conflict destructive? -- A process for managing conflict -- How emotional hot buttons affect...”

7 Table of Contents: “... Objectives -- Research Participants -- Summary -- Endnotes -- CH36;CHAPTER 2 Emotional Competencies58...”

8 Table of Contents: “... beneath the surface for hidden meanings -- Acknowledge and reframe emotions -- Separate what matters from...”

9 “... position to manage such conflict. They are better prepared to understand emotions that can trigger conflict...”

10 Table of Contents: “... reading : motivators -- People reading : emotional intelligence -- Tying together people reading -- Deep...”

11 “... who have great inner work lives-consistently positive emotions; strong motivation; and favorable...”

12 “...? Here's what we've lost track of: organizations are run by people, and people run on emotions. Strong...”

13 Table of Contents: “...: Response Inhibition -- 9. Keeping Track of It All: Working Memory -- 10. Being Cool: Emotional Control...”

14 Table of Contents: “... Them; 4 Building Your Business Case; Creating the Logical and Emotional Foundations of Your Argument; 5...”

15 Table of Contents: “...Decode your colleagues' emotional clues: They're the key to connection and success -- Apologize...”

16 Table of Contents: “... COMMUNICATION; THE EMOTIONAL IMPACT OF WRITING; WRITING STYLE; ASSESSING READABILITY: THE 'FOG INDEX'; EMAIL...”

17 Table of Contents: “... Negative Emotions at Work (The STOP Method for Anger Management); 17. Manage the Impact of Pressure...”

18 Table of Contents: “...be interested -- 7. Make people feel valuable -- 8. Help people to exhale emotionally and mentally...”

19

20 “...; and how to create a warm, welcoming corporate culture that prioritizes employees' emotional health...”