The Human Touch Personal skills for professional success

Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coach...

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Bibliographic Details
Main Author: Thomas, Philippa
Other Authors: Paul, Debra, Cadle, James
Format: eBook
Language:English
Published: Swindon BCS Learning & Development Ltd. 2012
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Description
Summary:Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving
Physical Description:256 pages
ISBN:9781780171395
9781628702552
9781780171371
1780171390
1780171374