Business process change : a business process management guide for managers and process professionals

by Harmon, Paul
Published 2014

Design, culture, and transformation : design thinking at IBM

by Powell, Doug
Published 2017

Culture and trust in technology-driven organizations

by Alston, Frances
Published 2014

The basics of process mapping

by Damelio, Robert
Published 2011

The hardware startup : building your product, business, and brand

by DiResta, Renee, Forrest, Brady, Vinyard, Ryan
Published 2015

UX research : practical techniques for designing better products

by Nunnally, Brad, Farkas, David
Published 2017

An Applied Guide to Process and Plant Design

by Moran, Seán
Published 2015

What is design thinking?

by Stanford, Julie, Siminoff, Ellen Tauber, O'Neill, Mia, Mailhot, Jenny
Published 2017