1 “... sustainable culture of design. The goal: bring a human-centered focus to thousands of product and service...”

2 Table of Contents: “...Section I: Introduction: Understanding cultures, Situations, and Behaviors -- 1. Cultures...”

3 “... and innovative culture around them. The author describes basic systems engineering concepts and includes...”

4 Table of Contents: “... priorities -- The role of senior engineers -- The engineering culture -- Managing technical debt...”

5

6 Table of Contents: “...; 4.3.2 Cultural difficulties; 4.3.3 Cognitive difficulties; 4.3.4 Practical problems; 4.4 Relevant...”