1 Table of Contents: “... to Reduce Fear and Negativity; 4 Emotional Contagion: Spreading Coherence in a Team; Spawning Good Cheer...”

2 Table of Contents: “... negative outcomes -- Psychobiology of human emotions, why employees experiencing mergers or acquisitions...”

3 “..., paint a ""big picture"" that generates action by tapping into people's emotions, ask for a commitment...”

4 “..., so you also need to manage the emotions that arise during the process. Next-Level Negotiating...”

5 Table of Contents: “... and responsible : managing emotions and having integrity (Management Competency 1) -- Managing and communicating...”

6 Table of Contents: “... -- Goal -- Gap -- Gain -- Diversity, equity, and inclusion : amplifying the three Gs -- Emotional...”

7 Table of Contents: “... beneath the surface for hidden meanings -- Acknowledge and reframe emotions -- Separate what matters from...”

8 “.... You have a million things to think about and loads of emotions to process all at once. You also cannot...”

9 Table of Contents: “... Cycle -- Dealing with Pitch Panic Emotionally -- Changing Your Thoughts -- Doing Your Homework -- Post...”

10 “.... It has a million things to think about, and emotions to process, it cannot be relied on to remember...”

11 “... brain is a very poor filing cabinet. We have a million things on our minds and nearly as many emotions...”

12 Table of Contents: “... emotional chatter Chapter 3 Reframing your beliefs by building a growth mindset Chapter 4 Dealing...”

13 Table of Contents: “... language tips -- Evoke emotions! -- The persuasive power of storytelling in selling -- Questions...”

14 Table of Contents: “... : surprising, intriguing and seductive -- 5. Credible : trusted, transparent and verifiable -- 6. Emotional...”

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16 Table of Contents: “... Them; 4 Building Your Business Case; Creating the Logical and Emotional Foundations of Your Argument; 5...”

17 Table of Contents: “... : Richard Feynman -- Feynman's Sparkline -- Order messages for impact -- Create emotional contrast...”

18 Table of Contents: “...be interested -- 7. Make people feel valuable -- 8. Help people to exhale emotionally and mentally...”

19 “... overload to inspire the emotion and effort needed to adopt new strategies, attract new clients, or win new...”

20 “..."Persuade draws on psychology, sociology, decision-making, body language, emotional intelligence...”