3
by Priestley, Daniel
Published 2020
Capstone

4
by Biewald, Lukas
Published 2011
O'Reilly Media

5
by Weill, Peter, Woerner, Stephanie L.
Published 2013
MIT Sloan Management Review

6
by Meade, J.
Published 2013
Routledge

8
by Johng, Yessong
Published 2002
IBM, International Technical Support Organization

10
by Follett, Jonathan
Published 2015
O'Reilly Media

12
by O'Connell, Vincent, O'Sullivan, Don, Lee, Jong-Ho
Published 2018
MIT Sloan Management Review

13
by Minella, Michael T.
Published 2015
O'Reilly

14
by Jeucken, Marcel
Published 2010
Routledge

15
Published 2014
Dorling Kindersley

17
by Keen, Martin
Published 2004
IBM International Technical Support Organization

18
by Endrei, Mark
Published 2004
IBM International Technical Support Organization

20
[FTPress Delivers]