MPG.eBooks - Search Results

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1

Driven to delight : delivering world-class customer experience the Mercedes-Benz way

by Michelli, Joseph A.
Published 2016

McGraw-Hill

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2

The Zappos experience : 5 principles to inspire, engage, and wow

by Michelli, Joseph A.
Published 2012

McGraw-Hill

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3

The Starbucks experience : 5 principles for turning ordinary into extraordinary

by Michelli, Joseph A.
Published 2007

McGraw-Hill

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4

The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company

by Michelli, Joseph A.
Published 2008

McGraw-Hill

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5

The Airbnb way : 5 leadership lessons for igniting growth through loyalty, community, and belonging

by Michelli, Joseph A.
Published 2020

McGraw-Hill

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6

The Airbnb Way : 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging

by Michelli, Joseph A.
Published 2019

McGraw Hill-Ascent Audio

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7

Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System

by Michelli, Joseph A.
Published 2011

McGraw Hill-Ascent Audio

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8

Leading the Starbucks way : 5 principles for connecting with your customers, your products and your people

by Michelli, Joseph A.
Published 2014

McGraw-Hill Education

9

Stronger through adversity : world-class leaders share pandemic-tested lessons on thriving during the toughest challenges

by Michelli, Joseph A.
Published 2021

McGraw Hill

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10

Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System

by Michelli, Joseph A.
Published 2011

McGraw-Hill