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author_facet:"McLean, Daniel"
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1
Catologs, services and portfolios : an ITSM success story
by
McLean, Daniel
Published 2012
It Governance Pub.
Subjects:
“
...
Information
technology
/
Management
/ fast...
”
Call Number:
HD30.2
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2
The ITSM Iron Triangle : incidents, changes and problems : stories in transforming ITIL best practice into operational success
by
McLean, Daniel
Published 2012
IT Governance Pub.
Subjects:
“
...
Information
technology
/
Management
/ fast...
”
Call Number:
HD30.2
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3
Availability and capacity management in the cloud : an ITSM narrative account
by
McLean, Daniel
Published 2014
IT Governance Pub.
Subjects:
“
...
Information
technology
/
Management
/ fast...
”
Call Number:
QA76.585
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4
Release and Deployment : An ITSM Narrative
by
McLean, Daniel
Published 2015
IT Governance Publishing, IT Governance Limited
Subjects:
“
...
Information
technology
/
Management
/ fast...
”
Call Number:
HD30.2
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5
Integrated measurement-- KPIs and metrics for ITSM : a narrative account
by
McLean, Daniel
Published 2013
IT Governance Pub.
Subjects:
“
...
Information
technology
/
Management
/ fast...
”
Call Number:
HF5549.5.P37
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6
No one of us is as strong as all of us : services, catalogs and portfolios : stories in transforming ITIL best practice into operational success
by
McLean, Daniel
Published 2012
IT Governance Pub.
Subjects:
“
...
Information
technology
/
Management
/ fast...
”
Call Number:
T58.64
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658 - General management
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004 - Data processing & computer science
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330 - Economics
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331 - Labor economics
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338 - Production
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Author
McLean, Daniel
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