Release and Deployment An ITSM Narrative
Based on the real-life experience of the author and other ITSM practitioners, this book explains the common pitfalls of release and deployment in fictional form, with each chapter describing a difficult meeting with a different department head and featuring a set of pointers that our hero would have...
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| Format: | eBook |
| Language: | English |
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Ely, Cambridgeshire, United Kingdom
IT Governance Publishing, IT Governance Limited
2015
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| Online Access: | |
| Collection: | O'Reilly - Collection details see MPG.ReNa |
| Summary: | Based on the real-life experience of the author and other ITSM practitioners, this book explains the common pitfalls of release and deployment in fictional form, with each chapter describing a difficult meeting with a different department head and featuring a set of pointers that our hero would have found beneficial. -- |
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| Physical Description: | 1 online resource |
| ISBN: | 9781849287784 |