MPG.eBooks - Search Results

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1

Customer service management training 101 : quick and easy techniques that get great results

by Evenson, Renee
Published 2012

American Management Association

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2

Customer service training 101

by Evenson, Renee
Published 2011

American Management Association

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3

Customer service training 101 : quick and easy techniques that get great results

by Evenson, Renee
Published 2018

AMACOM

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4

Powerful phrases for dealing with difficult people : over 325 ready-to-use words and phrases for working with challenging personalities

by Evenson, Renee
Published 2014

AMACOM

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5

Powerful phrases for effective customer service : over 700 ready-to-use phrases and scripts that really get results

by Evenson, Renee
Published 2012

AMACOM

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6

Award-winning customer service : 101 ways to guarantee great performance

by Evenson, Renee
Published 2007

American Management Association