Customer service training 101
From the first impression to the last ôthank you, ö great service is the hallmark of great companiesùlike yours
| Main Author: | |
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| Format: | eBook |
| Language: | English |
| Published: |
New York
American Management Association
2011
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| Edition: | 2nd ed |
| Subjects: | |
| Online Access: | |
| Collection: | O'Reilly - Collection details see MPG.ReNa |
| Summary: | From the first impression to the last ôthank you, ö great service is the hallmark of great companiesùlike yours |
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| Physical Description: | vii, 230 pages |
| ISBN: | 9780814416426 |