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The service desk handbook

The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary a...

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Bibliographic Details
Main Author: Nair, Sanjay
Format: eBook
Language:English
Published: [Place of publication not identified] IT Governance Publishing 2023
Edition:[First edition]
Subjects:
Computer Service Industry / Management
Information Technology / Management / Http://id.loc.gov/authorities/subjects/sh2008006980
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Description
Summary:The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary adaptations as per their organisation’s needs
Physical Description:1 video file (1 hr., 35 min.) sound, color
ISBN:9781787784246

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