Harnessing grassroots automation with a modest amount of training, nontechnical employees can automate complex processes and generate significant value for their organizations
Companies are increasingly embracing the idea of helping nontechnical employees — those with deep business-area expertise — learn to automate mundane, repetitive, time-consuming processes through minimal training in low-code and no-code technologies. This article describes the benefits and challenge...
| Main Authors: | , |
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| Format: | eBook |
| Language: | English |
| Published: |
[Cambridge, Massachusetts]
MIT Sloan Management Review
2023
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| Edition: | [First edition] |
| Subjects: | |
| Online Access: | |
| Collection: | O'Reilly - Collection details see MPG.ReNa |
| Summary: | Companies are increasingly embracing the idea of helping nontechnical employees — those with deep business-area expertise — learn to automate mundane, repetitive, time-consuming processes through minimal training in low-code and no-code technologies. This article describes the benefits and challenges that six companies — AT&T, Dentsu, Johnson & Johnson, PwC, Voya Financial, and Wesco — experienced in their forays into the citizen automation movement |
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| Item Description: | "Reprint #65124." |
| Physical Description: | 7 pages |