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Cultural Competence for Public Managers Managing Diversity in Today' s World

Our increasingly globalized society demands a higher level of sophistication when working cross-culturally and internationally in local, state, and federal governments; tribal corporations; and nonprofit organizations. Cultural Competence for Public Managers offers guidance on how to become a leader...

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Bibliographic Details
Main Authors: Borrego, Espiridion, Johnson lll, Richard Greggory (Author)
Format: eBook
Language:English
Published: Boca Raton, FL Routledge 2017
Edition:First edition
Series:Aspa Series in Public Administration and Public Policy
Subjects:
Personnel / Direction
Multiculturalisme En Milieu De Travail
Public Administration / Fast
Personnel Management / Http://id.loc.gov/authorities/subjects/sh85100143
Administration Publique (science)
Diversity In The Workplace / Http://id.loc.gov/authorities/subjects/sh94007733
Diversity In The Workplace / Fast
Personnel Management / Fast
Public Administration / Http://id.loc.gov/authorities/subjects/sh85108611
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Table of Contents:
  • Cover; Title Page; Copyright Page; Contents; Supplemental Material and Templates; Preface; Acknowledgments; Authors; Part I: Introduction to Cultural Competence: Do I Really Need to be Culturally Competent?; 1: Why Cultural Competence Is Important; 2: How Globalization and Immigration Are Changing the World; 3: Defining Cultural Competence for Public Managers; 4: Cultural Competencies; Part II: Cultural Competence for Executives, Managers, Supervisors, and Employees; 5: Experiences from Successful Multicultural and Diversity Programs; 6: Cultural Competencies for Executives
  • 7: Cultural Competencies for Middle Managers and Supervisors8: Cultural Competencies for Employees; Part III: Building the Culturally Competent Organization; 9: Establishing the Organizational Cultural Competence Framework; 10: Human Resource Management and Cultural Competence; 11: Using Cultural Competence to Develop International Collaborations; Part IV: Cases in Cultural Competence; 12: Cultural Competence in Health Care; 13: Cultural Competence in Higher Education; 14: Resolving Difficult Employee Issues; 15: The Human Resource Office: The Last Resort; Part V: Where do we Go from Here?
  • 16: What the Future Holds: More ChangeAppendix: Cultural Competence Literature and Legislation; References; Index
  • Includes bibliographical references

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