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221013 ||| eng |
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|a 9780821371862
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020 |
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|a 0821371851
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020 |
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|a 9780821371855
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020 |
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|a 082137186X
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100 |
1 |
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|a Das, Jishnu
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245 |
0 |
0 |
|a Are you being served?
|h Elektronische Ressource
|b new tools for measuring service delivery
|c edited by Samia Amin, Jishnu Das, Markus Goldstein
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260 |
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|a Washington, D.C
|b The World Bank
|c 2008
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300 |
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|a xxv, 423 p
|b ill
|c 23 cm
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505 |
0 |
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|a Qualitative research to prepare quantitative analysis: absenteeism among health workers in two African countries -- Use of vignettes to measure the quality of health care -- Client satisfaction and the perceived quality of primary health care in Uganda -- Health facility and school surveys in the Indonesia family life surveys -- Collecting data from service providers within the living standards measurement study -- Sharing the gain: some common lessons on measuring service delivery.
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505 |
0 |
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|a Introduction: why measure service delivery? -- Assessment of health facility performance: an introduction to data and measurement issues -- An introduction to methodologies for measuring service delivery in education -- Administrative data is a study of local inequality and project choice: issues of interpretation and relevance -- What may be learned from project monitoring data? lessons from a nutrition program in Madagascar -- Program impact and variation in the duration of exposure -- Tracking public money in the health sector in Mozambique: conceptual and practical challenges -- Public expenditure tracking survey in a difficult environment: the case of Chad -- Lessons from school surveys in Indonesia and Papua New Guinea -- Assessment of health and education services in the aftermath of a disaster -- Ukraine school survey: design challenges, poverty linkages, and evaluation opportunities
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653 |
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|a Health facilities / Developing countries / Quality control / Measurement
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653 |
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|a Medical care / Developing countries / Quality control / Measurement
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653 |
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|a Quality Assurance, Health Care / economics
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653 |
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|a Health Services Research / methods
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653 |
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|a Educational surveys / Developing countries
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653 |
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|a Quality Assurance, Health Care / methods
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653 |
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|a Data Collection / methods
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653 |
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|a Quality assurance / Developing countries / Measurement
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653 |
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|a Developing Countries
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700 |
1 |
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|a Goldstein, Markus P.
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700 |
1 |
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|a Amin, Samia
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041 |
0 |
7 |
|a eng
|2 ISO 639-2
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989 |
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|b WOBA
|a World Bank E-Library Archive
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500 |
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|a Includes bibliographical references and index
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856 |
4 |
0 |
|u http://elibrary.worldbank.org/content/book/9780821371855
|x Verlag
|3 Volltext
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082 |
0 |
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|a 362.1
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