APA Citation

Das, J., Goldstein, M. P., & Amin, S. (2008). Are you being served?: New tools for measuring service delivery. Washington, D.C: The World Bank.

Chicago Style Citation

Das, Jishnu, Markus P. Goldstein, and Samia Amin. Are You Being Served?: New Tools for Measuring Service Delivery. Washington, D.C: The World Bank, 2008.

MLA Citation

Das, Jishnu, Markus P. Goldstein, and Samia Amin. Are You Being Served?: New Tools for Measuring Service Delivery. Washington, D.C: The World Bank, 2008.

Warning: These citations may not always be 100% accurate.