Das, J., Goldstein, M. P., & Amin, S. (2008). Are you being served?: New tools for measuring service delivery. Washington, D.C: The World Bank.
Chicago Style CitationDas, Jishnu, Markus P. Goldstein, and Samia Amin. Are You Being Served?: New Tools for Measuring Service Delivery. Washington, D.C: The World Bank, 2008.
MLA CitationDas, Jishnu, Markus P. Goldstein, and Samia Amin. Are You Being Served?: New Tools for Measuring Service Delivery. Washington, D.C: The World Bank, 2008.
Warning: These citations may not always be 100% accurate.