|
|
|
|
| LEADER |
04669nmm a2200529 u 4500 |
| 001 |
EB002067146 |
| 003 |
EBX01000000000000001207236 |
| 005 |
00000000000000.0 |
| 007 |
cr||||||||||||||||||||| |
| 008 |
220922 ||| eng |
| 020 |
|
|
|a 9781292013664
|
| 020 |
|
|
|a 1292013664
|
| 050 |
|
4 |
|a BF455
|
| 100 |
1 |
|
|a Borg, James
|
| 245 |
0 |
0 |
|a Talkability
|b discover the secrets of effective conversation
|c James Borg
|
| 250 |
|
|
|a 1 edition
|
| 260 |
|
|
|a Harlow, England
|b Pearson
|c 2016
|
| 300 |
|
|
|a xiv, 232 pages
|
| 505 |
0 |
|
|a Men and women at work ('report' or 'rapport'?) -- 'He said', 'She said' ... (just different?) -- Final words: 'Do you expect me to talk?' -- Afterword -- Index
|
| 505 |
0 |
|
|a 'To be honest' it's 'no problem' -- 'Um' ... 'err' ... 'uh' ... target the killer 'fillers' -- Hold the jargon -- The magical 'rule of three' -- 'I'm an extrovert ... get me in there!' -- 'I'm an introvert ... get me out of here!' -- Feedback ... 'How am I doing?' -- Don't forget the 'positives' at work -- 'Praise sandwich' (hold the carbs!) -- 'Tread softly for you tread on my dreams . . .' -- 'Trust me, I'm a doctor' -- 'Trust me, err ... I'm, err ... a politician' -- 'I want to tell you a story . . .' -- Disagree without being disagreeable -- Giving and receiving praise
|
| 505 |
0 |
|
|a 'And' another thing ... (while we're on the subject) -- Interject, don't interrupt -- Assertion not aggression -- I should avoid 'should' -- Never say 'never' again -- Don't ask me 'WHY'? -- YOU ought to know better! -- Put the 'I' in feeling -- Can I make a suggestion ...? -- Don't tell me about the 'white bear' -- 'Sorry seems to be the hardest word -- The 'non-apology' apology -- Telephone talk -- Networking or 'notworking'? -- Exit 'lines' -- Mirroring? ('yeah, yeah, yeah') -- Are you a 'radiator' or a 'drain'? -- Say 'yes' to 'no' -- Balance honesty with courtesy
|
| 505 |
0 |
|
|a 'I said something wrong' ('now I long for . . .') -- Turn 'closed' questions into 'open' ones -- Gossip talk -- Rules of eye contact -- Small talk leads to BIG talk -- Tone down the 'uptalk' -- 'And every conversation, I can now recall . . .' -- Mindfulness or 'mindlessness'? -- You reveal your true level of interest by the way you listen -- Fight or flight? ... the 'amygdala hijack' -- 'We need to talk' (warning!) -- The power of the pause ... ('go ahead ... make my day!') -- Is 'fine' the new 'F-word'? -- Invert your 'BUT' (and we're not talking about a Pilates move!)
|
| 505 |
0 |
|
|a Cover -- Title Page -- Copyright -- Contents -- About the author -- Author's acknowledgements -- Publisher's acknowledgements -- Author's note: An 'adventure' with words -- Foreword by Angela Rippon -- Part one Talk esentials -- Introduction: 'Feel the magic in the making . . .' -- 'iContact' or eye contact? -- 'I know you believe you understand . . .' -- 'Paralinguistics' (it's the 'melody' as well as the 'lyrics') -- The 'rhythm' of talking and listening -- It's the 'beginnings' and 'endings' (the 'primacy' and 'recency' effect) -- Part two Saying it right
|
| 653 |
|
|
|a Signification (Psychologie)
|
| 653 |
|
|
|a psycholinguistics / aat
|
| 653 |
|
|
|a Psycholinguistique
|
| 653 |
|
|
|a Psycholinguistics
|
| 653 |
|
|
|a Psycholinguistics / http://id.loc.gov/authorities/subjects/sh85108432
|
| 653 |
|
|
|a Emotions / fast
|
| 653 |
|
|
|a Meaning (Psychology) / http://id.loc.gov/authorities/subjects/sh85082693
|
| 653 |
|
|
|a Meaning (Psychology) / fast
|
| 653 |
|
|
|a SCIENCE / Cognitive Science / bisacsh
|
| 653 |
|
|
|a PSYCHOLOGY / Cognitive Psychology / bisacsh
|
| 653 |
|
|
|a Emotions / http://id.loc.gov/authorities/subjects/sh85042818
|
| 653 |
|
|
|a Psycholinguistics / fast
|
| 041 |
0 |
7 |
|a eng
|2 ISO 639-2
|
| 989 |
|
|
|b OREILLY
|a O'Reilly
|
| 500 |
|
|
|a Includes index
|
| 776 |
|
|
|z 1292013672
|
| 776 |
|
|
|z 1292013648
|
| 776 |
|
|
|z 9781292013664
|
| 776 |
|
|
|z 1292013664
|
| 776 |
|
|
|z 9781292013640
|
| 856 |
4 |
0 |
|u https://learning.oreilly.com/library/view/~/9781292013671/?ar
|x Verlag
|3 Volltext
|
| 082 |
0 |
|
|a 500
|
| 082 |
0 |
|
|a 153.6
|
| 520 |
|
|
|a A new book from James Borg - on what to say and how to say it - so you can get more from the way you talk. All the day-to-day conversations that you have in your private and working life result in a particular outcome. How many times do you come away from a situation and think you could have handled it better? The realization that you should have used different words or said things in a different tone which might have produced a more positive result or avoided friction. How often have you felt frustrated at your inability to state your case and to explain your thoughts well enough for the ot
|