Talkability discover the secrets of effective conversation

A new book from James Borg - on what to say and how to say it - so you can get more from the way you talk. All the day-to-day conversations that you have in your private and working life result in a particular outcome. How many times do you come away from a situation and think you could have handled...

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Bibliographic Details
Main Author: Borg, James
Format: eBook
Language:English
Published: Harlow, England Pearson 2016
Edition:1 edition
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Description
Summary:A new book from James Borg - on what to say and how to say it - so you can get more from the way you talk. All the day-to-day conversations that you have in your private and working life result in a particular outcome. How many times do you come away from a situation and think you could have handled it better? The realization that you should have used different words or said things in a different tone which might have produced a more positive result or avoided friction. How often have you felt frustrated at your inability to state your case and to explain your thoughts well enough for the ot
Item Description:Includes index
Physical Description:xiv, 232 pages
ISBN:9781292013664
1292013664