Lean hospitals improving quality, patient safety, and employee engagement, second edition
"The new edition of this Shingo Prize-winning international bestseller lays out a framework for defining and understanding Lean hospitals. It starts off by examining the challenges faced by hospitals, including rising costs, falling reimbursement rates, employee retention, and patient safety an...
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| Format: | eBook |
| Language: | English |
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Boca Raton, Fla.
CRC Press
2012
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| Edition: | 2nd ed |
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| Collection: | O'Reilly - Collection details see MPG.ReNa |
Table of Contents:
- Includes bibliographical references and index
- 1. The case for Lean hospitals
- 2. Overview of Lean for hospitals
- 3. Value and waste
- 4. Observing the process and value streams
- 5. Standardized work as a foundation of Lean
- 6. Lean methods : visual management, 5S, and Kanban
- 7. Proactive root cause problem solving
- 8. Preventing errors and harm
- 9. Improving flow
- 10. Engaging and leading employees
- 11. Getting started with Lean
- 12. A vision for a Lean hospital