Remote work technology keeping your small business thriving from anywhere
Your small business survival guide for the remote work environment In Remote Work Technology: Keeping Your Small Business Thriving From Anywhere, experienced SaaS and telecommunications entrepreneur Henry Kurkowski delivers a step-by-step walkthrough for using SaaS technology and communication apps...
| Main Author: | |
|---|---|
| Format: | eBook |
| Language: | English |
| Published: |
Hoboken, New Jersey
Wiley
2022
|
| Subjects: | |
| Online Access: | |
| Collection: | O'Reilly - Collection details see MPG.ReNa |
Table of Contents:
- Encouraging Friendly Competition
- Plan In-Person Events
- Company Values and Mission
- People First
- Chapter 9 Generational Struggles
- The Generations
- There Is No Generational Gap at Work
- Negative Stereotypes
- Work Styles
- Priorities
- Baby Boomers
- Generation X
- Millennials
- Gen Z
- Common Ground
- Flexibility
- Feedback and Positive Reinforcement
- Appreciation and Recognition
- Commitment
- Notes
- Chapter 10 Creating the Right Remote Team Culture
- You Already Have a Company Culture
- What Is Company Culture?
- Impact on Remote Work
- In Times of Stress
- Company Culture and Success
- Retention: The Cost of Replacing Employees
- Controllable Quit Rate
- Shape Your Culture with Remote Work in Mind
- Leaders Set the Tone
- Workplace Transparency
- Be Worthy of Their Trust
- Define Your Vision Well
- Emphasize Meaningful Work
- Stay Engaged
- Get Feedback and Act on It
- Be Clear on Digital Work Policies
- Check Your Headings and Adjust Course as Needed
- Maintaining Culture When Remote
- Be People-Centric and Values-Centric
- Get the Tech You Need
- Ownership and Accountability
- Employee Recognition
- Bonusly
- Nectar
- Fond
- Kudos
- Cooleaf
- Cultural Fit
- Chapter 11 Operations and Administration
- Company Accounts
- Automate
- Paying Bills and Getting Paid
- Melio
- Corpay One
- Bill.com
- Online Bookkeeping and Accounting
- QuickBooks Online
- Wave
- Zoho Books
- FreshBooks
- Human Resources
- No Dedicated HR
- Record Keeping, Compliance, and Benefits
- BambooHR
- Zenefits
- Namely
- Gusto
- Paycor
- Losing People during the Switch
- Remote Hiring Process
- It Begins before the Hire
- All Digital Engagement
- Questions for the Remote Worker
- Remote Work Experience
- Measuring Success
- Ability to Maintain Focus on Work
- Their Workspace
- Includes bibliographical references and index
- Time Boxing
- Productivity Apps
- Calendar Apps
- Google Calendar
- Calandly
- Woven
- Reclaim
- Clockwise
- Lightpad
- Automation
- Zapier
- IFTTT
- Tray.io
- DocuSign
- Hootsuite
- Two-Way and Group Communication
- Loom
- Yac
- Pragli
- Sococo
- Distraction Blocking
- RescueTime
- Freedom
- Forest
- Spark
- Time Tracking Software
- Toggl Track
- Everhour
- Harvest
- TMetric
- Monitoring Remote Workers
- Fear of Loss Overrides Trust
- Ramifications of Monitoring Workers
- Nobody Wants to Work for Big Brother
- Transparency Is the Best Strategy
- Company Culture and Trust
- Monitoring Software
- Prodoscore
- Hubstaff
- Time Doctor
- Time Managing as a Whole
- Chapter 6 Group Tasks: Keeping the Teamwork in Your Team
- Remote Work Fatigue
- Lowered Work/Life Balance
- Mental Health
- Perform a Reset
- Encourage Boundaries
- Know When to Log Off
- Turn Off Emails
- Encourage Breaks
- Foster an Environment of Engagement
- Expenses for Home Office Needs
- Gratitude
- Collaboration Tools and Usage
- Too Many Video Meetings
- No Back-to-Back Meetings
- Schedule a Meeting-Free Day Each Week
- Pick Up the Phone
- Do You Need the Meeting?
- Asynchronous Communication
- A Round of Applause
- Results over Schedule
- Allow People to Work in the Right Rhythm
- Accountability and Expectations
- Outcomes
- Open Virtual Office Hours
- Make Decisions as a Team
- Bring Back the Break Room
- Build Non-Business Activities into Business Hours
- Non-Work Chat Channels
- Your People Are Your Best Assets
- Chapter 7 Client and Team Meetings: Making the Most of It
- A Quick Case for Virtual Meetings
- I Stopped in 2014
- The Personal Relationship
- Before You Start
- Keep Them Engaged by Design
- Prepping Your Space
- Check Your Lighting
- Design Your Background
- Declutter
- Prepare Your Devices
- Remove Online Distractions
- Kill the Bandwidth Eaters
- Test Your Audio
- Eliminate Background Noise
- Krisp
- SoliCall Pro
- Change Audio Settings
- Adjust Your Camera
- Prepare Yourself
- Dress for the Meeting
- Posture
- Know Your Attendees
- Get Some Clarity: Quiet Your Mind
- Etiquette
- Check Your Tech
- Arrive Early
- Make Eye Contact
- Cut the Mic
- Use Their Names
- Pay Attention
- When You Are the Presenter
- When You Are an Attendee
- Make Use of Whiteboards
- Bluescape
- Conceptboard
- Draw.Chat
- Hoylu
- Miro
- Engagement and Communication
- Chapter 8 The Watercooler Has Moved-Engagement and Socializing Remotely
- The Impact of Social Isolation
- It's Far More Than Loneliness
- Safety and Security
- Love and Belonging
- Esteem
- The Need for Social Interactions
- Avoiding Social Isolation
- Be on the Lookout for Isolation
- What to Look For
- It's Preventable
- Changes in Appearance
- Changes in Communication Habits
- Changes in Quality of Work
- Cancellations or Lateness
- Overproductivity
- High Levels of Distractability
- Don't Make Poor Assumptions
- Self-Assessment
- Negative Thoughts and Feelings
- Change in Sleep Patterns
- Fatigue
- Disinterest
- Lowered Motivation
- Irritability
- Trouble Maintaining Focus
- Depression
- Combating Isolation
- Structural Changes
- Make Work Accessible
- Visibility and Transparency
- Communication
- Check-In
- Feedback
- Recognition
- Mental Health Support
- Mental Health Toolkits
- Encourage Physical Fitness
- Engagement
- Showing Up and Staying
- Not Out of Mind
- Engagement Aligned with Other Values
- Foster Openness
- Listening Actively and Empathetically
- Social Needs
- Creating Non-Work Spaces
- Virtual Lunches, Coffee Breaks, and Happy Hours
- Make Pre-Meeting Time
- Celebrations
- Soft Phones and Mobile Phones
- Email, Chat, and Channels
- Chats
- Channels
- Voice Chat
- Videoconferencing
- Internal Meetings
- External Meetings
- Google Meet
- Cisco Webex
- Microsoft Teams
- Zoom
- Remo
- Team Collaboration Tools
- Trello
- Basecamp
- Asana
- Teamwork and Teamwork Desk
- Slack
- Microsoft Teams
- Google Workspace
- File Sharing and Cloud Storage
- Cloud Backup
- Cloud Sync
- Cloud Storage
- Data Protection
- Cybersecurity
- Wi-Fi
- Securing Devices
- Two-Factor Authentication
- Remote Wipes
- Virtual Private Networks
- Business Tech Advantages
- Chapter 4 Choosing Technology: Getting the Right Digital Tools for You
- Scale to Meet Your Needs
- Reliability
- The Five Nines
- Performance
- Locally Hosted
- Local or Cloud
- Focus on the Need
- Integrations and Working Well with Other Tech
- Look at Your Future
- Look for Reviews
- Compliance
- First-Time Setup
- Configuration
- Customization
- Administration Levels
- Data Migration
- Data Selection
- Data Formatting
- Data Deduplication
- Mapping and Templates
- Migrating
- Outside Implementation Companies
- After the Sale
- Customer Service
- Customer Support
- Response Time
- Total Cost of Ownership
- Focus on Your Pains
- Upfront Costs
- Software
- Hardware
- Implementation, Migration, and Customization
- User Licenses
- Training
- Operating Costs
- Software Support and Maintenance
- Additional Licenses and Training
- End User and Admin Tech Support
- Network and Data Center
- Backup and Disaster Recovery
- Scaling Up or Retirement
- Choosing Wisely
- Chapter 5 Time Management: The Result Is What Matters Most
- Being Productive
- Measuring Productivity
- Objectives Focused
- Check-ins and Target Adjusting
- Deadlines and Prioritizing
- Team Deadlines
- Deadlines for Yourself
- Cover
- Title Page
- Copyright Page
- Contents at a Glance
- Contents
- Foreword
- Introduction
- Chapter 1 You Can't Go to the Office: Where Do You Go from Here?
- Disaster Strikes
- How Long Will the Crisis Last?
- COVID-19
- Prepping the Whole Team
- Management Work Policy
- IBM and Yahoo!
- Top Concerns of Management
- Do Not Fight the Tide
- Remote Working Is Older Than You May Think
- Productivity and Job Performance
- Adjusting to the New Work and Home Balance
- Social Isolation
- Employee Engagement
- Maintaining Growth and Profitability
- Let's Get to Work
- Notes
- Chapter 2 The Remote Workspace: Set Up Your Mind and Your Space
- Your Work Zone: Distinguished from the Rest of the House
- Choosing Your Space
- Good Lighting
- Broadband
- Monitors
- Grab a Seat
- Invest in Yourself
- Add Privacy If Needed
- Set Healthy Boundaries with Family and Friends
- No Is a Powerful Asset
- Self-Motivation from Home Can Be Perilous
- Productive Procrastination
- Work and Play
- Your Mental Space
- Take Breaks and Don't Feel Guilty
- You Are Not a Machine
- Replenish Your Resources
- Take Breaks Early
- Take Better Breaks
- Create a Morning Routine Different from When You Were Commuting
- Set Daily Goals
- Tasks vs. Goals
- Longer-Term Goals
- SMART Goals
- Team Goals
- Communication Habits: Respond Quickly and Use the Right Tools
- Communicate Proactively
- Set Expectations Early On
- The Right Conversation Tools
- Be Precise
- Daily Check-Ins
- Make Yourself Available
- Get Dressed for Work
- Dress the Part
- Business Casual
- Know Your Audience
- Set Yourself Up for Success Right from the Start
- Notes
- Chapter 3 Office Technology: Stay Connected and Competitive
- VoIP: From Desktop to Soft Phones and Features
- Cloud Management
- Automated Attendant
- Forwarding and Follow Me