Remote work technology keeping your small business thriving from anywhere

Your small business survival guide for the remote work environment In Remote Work Technology: Keeping Your Small Business Thriving From Anywhere, experienced SaaS and telecommunications entrepreneur Henry Kurkowski delivers a step-by-step walkthrough for using SaaS technology and communication apps...

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Bibliographic Details
Main Author: Kurkowski, Henry
Format: eBook
Language:English
Published: Hoboken, New Jersey Wiley 2022
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
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245 0 0 |a Remote work technology  |b keeping your small business thriving from anywhere  |c Henry Kurkowski 
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300 |a 1 online resource 
505 0 |a Encouraging Friendly Competition -- Plan In-Person Events -- Company Values and Mission -- People First -- Chapter 9 Generational Struggles -- The Generations -- There Is No Generational Gap at Work -- Negative Stereotypes -- Work Styles -- Priorities -- Baby Boomers -- Generation X -- Millennials -- Gen Z -- Common Ground -- Flexibility -- Feedback and Positive Reinforcement -- Appreciation and Recognition -- Commitment -- Notes -- Chapter 10 Creating the Right Remote Team Culture -- You Already Have a Company Culture -- What Is Company Culture? -- Impact on Remote Work -- In Times of Stress -- Company Culture and Success -- Retention: The Cost of Replacing Employees -- Controllable Quit Rate -- Shape Your Culture with Remote Work in Mind -- Leaders Set the Tone -- Workplace Transparency -- Be Worthy of Their Trust -- Define Your Vision Well -- Emphasize Meaningful Work -- Stay Engaged -- Get Feedback and Act on It -- Be Clear on Digital Work Policies -- Check Your Headings and Adjust Course as Needed -- Maintaining Culture When Remote -- Be People-Centric and Values-Centric -- Get the Tech You Need -- Ownership and Accountability -- Employee Recognition -- Bonusly -- Nectar -- Fond -- Kudos -- Cooleaf -- Cultural Fit -- Chapter 11 Operations and Administration -- Company Accounts -- Automate -- Paying Bills and Getting Paid -- Melio -- Corpay One -- Bill.com -- Online Bookkeeping and Accounting -- QuickBooks Online -- Wave -- Zoho Books -- FreshBooks -- Human Resources -- No Dedicated HR -- Record Keeping, Compliance, and Benefits -- BambooHR -- Zenefits -- Namely -- Gusto -- Paycor -- Losing People during the Switch -- Remote Hiring Process -- It Begins before the Hire -- All Digital Engagement -- Questions for the Remote Worker -- Remote Work Experience -- Measuring Success -- Ability to Maintain Focus on Work -- Their Workspace 
505 0 |a Includes bibliographical references and index 
505 0 |a Time Boxing -- Productivity Apps -- Calendar Apps -- Google Calendar -- Calandly -- Woven -- Reclaim -- Clockwise -- Lightpad -- Automation -- Zapier -- IFTTT -- Tray.io -- DocuSign -- Hootsuite -- Two-Way and Group Communication -- Loom -- Yac -- Pragli -- Sococo -- Distraction Blocking -- RescueTime -- Freedom -- Forest -- Spark -- Time Tracking Software -- Toggl Track -- Everhour -- Harvest -- TMetric -- Monitoring Remote Workers -- Fear of Loss Overrides Trust -- Ramifications of Monitoring Workers -- Nobody Wants to Work for Big Brother -- Transparency Is the Best Strategy -- Company Culture and Trust -- Monitoring Software -- Prodoscore -- Hubstaff -- Time Doctor -- Time Managing as a Whole -- Chapter 6 Group Tasks: Keeping the Teamwork in Your Team -- Remote Work Fatigue -- Lowered Work/Life Balance -- Mental Health -- Perform a Reset -- Encourage Boundaries -- Know When to Log Off -- Turn Off Emails -- Encourage Breaks -- Foster an Environment of Engagement -- Expenses for Home Office Needs -- Gratitude -- Collaboration Tools and Usage -- Too Many Video Meetings -- No Back-to-Back Meetings -- Schedule a Meeting-Free Day Each Week -- Pick Up the Phone -- Do You Need the Meeting? -- Asynchronous Communication -- A Round of Applause -- Results over Schedule -- Allow People to Work in the Right Rhythm -- Accountability and Expectations -- Outcomes -- Open Virtual Office Hours -- Make Decisions as a Team -- Bring Back the Break Room -- Build Non-Business Activities into Business Hours -- Non-Work Chat Channels -- Your People Are Your Best Assets -- Chapter 7 Client and Team Meetings: Making the Most of It -- A Quick Case for Virtual Meetings -- I Stopped in 2014 -- The Personal Relationship -- Before You Start -- Keep Them Engaged by Design -- Prepping Your Space -- Check Your Lighting -- Design Your Background -- Declutter -- Prepare Your Devices 
505 0 |a Remove Online Distractions -- Kill the Bandwidth Eaters -- Test Your Audio -- Eliminate Background Noise -- Krisp -- SoliCall Pro -- Change Audio Settings -- Adjust Your Camera -- Prepare Yourself -- Dress for the Meeting -- Posture -- Know Your Attendees -- Get Some Clarity: Quiet Your Mind -- Etiquette -- Check Your Tech -- Arrive Early -- Make Eye Contact -- Cut the Mic -- Use Their Names -- Pay Attention -- When You Are the Presenter -- When You Are an Attendee -- Make Use of Whiteboards -- Bluescape -- Conceptboard -- Draw.Chat -- Hoylu -- Miro -- Engagement and Communication -- Chapter 8 The Watercooler Has Moved-Engagement and Socializing Remotely -- The Impact of Social Isolation -- It's Far More Than Loneliness -- Safety and Security -- Love and Belonging -- Esteem -- The Need for Social Interactions -- Avoiding Social Isolation -- Be on the Lookout for Isolation -- What to Look For -- It's Preventable -- Changes in Appearance -- Changes in Communication Habits -- Changes in Quality of Work -- Cancellations or Lateness -- Overproductivity -- High Levels of Distractability -- Don't Make Poor Assumptions -- Self-Assessment -- Negative Thoughts and Feelings -- Change in Sleep Patterns -- Fatigue -- Disinterest -- Lowered Motivation -- Irritability -- Trouble Maintaining Focus -- Depression -- Combating Isolation -- Structural Changes -- Make Work Accessible -- Visibility and Transparency -- Communication -- Check-In -- Feedback -- Recognition -- Mental Health Support -- Mental Health Toolkits -- Encourage Physical Fitness -- Engagement -- Showing Up and Staying -- Not Out of Mind -- Engagement Aligned with Other Values -- Foster Openness -- Listening Actively and Empathetically -- Social Needs -- Creating Non-Work Spaces -- Virtual Lunches, Coffee Breaks, and Happy Hours -- Make Pre-Meeting Time -- Celebrations 
505 0 |a Soft Phones and Mobile Phones -- Email, Chat, and Channels -- Email -- Chats -- Channels -- Voice Chat -- Videoconferencing -- Internal Meetings -- External Meetings -- Google Meet -- Cisco Webex -- Microsoft Teams -- Zoom -- Remo -- Team Collaboration Tools -- Trello -- Basecamp -- Asana -- Teamwork and Teamwork Desk -- Slack -- Microsoft Teams -- Google Workspace -- File Sharing and Cloud Storage -- Cloud Backup -- Cloud Sync -- Cloud Storage -- Data Protection -- Cybersecurity -- Wi-Fi -- Securing Devices -- Two-Factor Authentication -- Remote Wipes -- Virtual Private Networks -- Business Tech Advantages -- Chapter 4 Choosing Technology: Getting the Right Digital Tools for You -- Scale to Meet Your Needs -- Reliability -- The Five Nines -- Performance -- Locally Hosted -- Local or Cloud -- Focus on the Need -- Integrations and Working Well with Other Tech -- Look at Your Future -- Look for Reviews -- Compliance -- First-Time Setup -- Configuration -- Customization -- Administration Levels -- Data Migration -- Data Selection -- Data Formatting -- Data Deduplication -- Mapping and Templates -- Migrating -- Outside Implementation Companies -- After the Sale -- Customer Service -- Customer Support -- Response Time -- Total Cost of Ownership -- Focus on Your Pains -- Upfront Costs -- Software -- Hardware -- Implementation, Migration, and Customization -- User Licenses -- Training -- Operating Costs -- Software Support and Maintenance -- Additional Licenses and Training -- End User and Admin Tech Support -- Network and Data Center -- Backup and Disaster Recovery -- Scaling Up or Retirement -- Choosing Wisely -- Chapter 5 Time Management: The Result Is What Matters Most -- Being Productive -- Measuring Productivity -- Objectives Focused -- Check-ins and Target Adjusting -- Deadlines and Prioritizing -- Team Deadlines -- Deadlines for Yourself 
505 0 |a Cover -- Title Page -- Copyright Page -- Contents at a Glance -- Contents -- Foreword -- Introduction -- Chapter 1 You Can't Go to the Office: Where Do You Go from Here? -- Disaster Strikes -- How Long Will the Crisis Last? -- COVID-19 -- Prepping the Whole Team -- Management Work Policy -- IBM and Yahoo! -- Top Concerns of Management -- Do Not Fight the Tide -- Remote Working Is Older Than You May Think -- Productivity and Job Performance -- Adjusting to the New Work and Home Balance -- Social Isolation -- Employee Engagement -- Maintaining Growth and Profitability -- Let's Get to Work -- Notes -- Chapter 2 The Remote Workspace: Set Up Your Mind and Your Space -- Your Work Zone: Distinguished from the Rest of the House -- Choosing Your Space -- Good Lighting -- Broadband -- Monitors -- Grab a Seat -- Invest in Yourself -- Add Privacy If Needed -- Set Healthy Boundaries with Family and Friends -- No Is a Powerful Asset -- Self-Motivation from Home Can Be Perilous -- Productive Procrastination -- Work and Play -- Your Mental Space -- Take Breaks and Don't Feel Guilty -- You Are Not a Machine -- Replenish Your Resources -- Take Breaks Early -- Take Better Breaks -- Create a Morning Routine Different from When You Were Commuting -- Set Daily Goals -- Tasks vs. Goals -- Longer-Term Goals -- SMART Goals -- Team Goals -- Communication Habits: Respond Quickly and Use the Right Tools -- Communicate Proactively -- Set Expectations Early On -- The Right Conversation Tools -- Be Precise -- Daily Check-Ins -- Make Yourself Available -- Get Dressed for Work -- Dress the Part -- Business Casual -- Know Your Audience -- Set Yourself Up for Success Right from the Start -- Notes -- Chapter 3 Office Technology: Stay Connected and Competitive -- VoIP: From Desktop to Soft Phones and Features -- Cloud Management -- Automated Attendant -- Forwarding and Follow Me 
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520 |a Your small business survival guide for the remote work environment In Remote Work Technology: Keeping Your Small Business Thriving From Anywhere, experienced SaaS and telecommunications entrepreneur Henry Kurkowski delivers a step-by-step walkthrough for using SaaS technology and communication apps to power your small business from anywhere on the planet. You'll learn how to capitalize on the ability to hire a geographically distributed workforce and excel at serving clients at a distance. You'll also discover why and how you need to alter your approach to management and spot the common pitfalls that litter the way to a truly distributed business. This important book includes: Valuable case studies of businesses that embraced the reality of remote working during and after the COVID-19 pandemic and cautionary tales of unexpected challenges that arose during the transition. Discussions of how to incorporate remote workers into efficient workflows to increase your business' productivity Explorations of how to support your employees when you can't just pop into their office Perfect for small business founders, owners, and managers, Remote Work Technology is also a must-read guide for independent contractors who work directly with small businesses and entrepreneurs