Working with difficult people
Extensively updated, a must-have guide to handling the most challenging coworkers
Main Author: | |
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Other Authors: | , |
Format: | eBook |
Language: | English |
Published: |
New York
AMACOM
2009
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Edition: | 2nd ed |
Series: | WorkSmart
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Subjects: | |
Online Access: | |
Collection: | O'Reilly - Collection details see MPG.ReNa |
Table of Contents:
- How difficult are you?
- Stop, look, and listen
- Maximizing your power
- It's not (always) personal, it's (often) business
- Planning your strategy
- Working with difficult superiors
- Working with difficult subordinates
- Corporate culture and difficult people
- Mean and angry
- Suspicious
- Pessimists
- Cynics
- Shy and quiet
- How do I love me?
- Extreme competitiveness
- Overcontrolling
- It takes two to make a toady
- Lessons: handling all kinds of difficult people