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|a 9781599967523
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|a 1599967529
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|a 9786611090876
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|a BF637.I48
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|a Hart, Lois Borland
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|a The manager's pocket guide to dealing with conflict
|c by Lois B. Hart
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|a Dealing with conflict
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| 260 |
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|a Amherst, Mass.
|b HRD Press
|c 1999
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| 300 |
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|a iv, 114 pages
|b illustrations
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|a Cover -- TOC36;Table of Contents -- Preface -- CH36;146; Because you39;re human44; you39;ll have conflicts -- CH36;246; Naming your conflicts -- CH36;346; How do you react to conflicts63; -- CH36;446; What causes conflicts63; -- CH36;546; You can prevent some conflicts33; -- CH36;646; More ways to resolve your conflicts -- CH36;746; Learning from your conflicts -- Bibliography of resources on conflicts -- IDX36;Index -- About the author -- Last Page
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|a Includes bibliographical references (pages 105-107) and index
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|a Conflict (Psychology) / fast
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|a SOCIAL SCIENCE / Violence in Society / bisacsh
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|a Conflit interpersonnel
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|a BUSINESS & ECONOMICS / Leadership / bisacsh
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|a Conflict, Psychological
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|a Conflict management / http://id.loc.gov/authorities/subjects/sh85030958
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|a Gestion des conflits
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|a Interpersonal conflict / fast
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|a Conflict management / fast
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|a Conflit (Psychologie)
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|a Interpersonal conflict / http://id.loc.gov/authorities/subjects/sh85067483
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|a Conflict (Psychology) / http://id.loc.gov/authorities/subjects/sh85030956
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|a eng
|2 ISO 639-2
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|b OREILLY
|a O'Reilly
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|z 0874254809
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|z 9780874254808
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| 776 |
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|z 1599967529
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|z 9781599967523
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|u https://learning.oreilly.com/library/view/~/9780874254808/?ar
|x Verlag
|3 Volltext
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|a 658.4053
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|a 303.69
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|a Conflict causes stress, low morale, and decreased productivity. This pocket guide is for leaders who want to learn skills that will prevent and resolve conflicts and ensure a better working environment. Readers will learn how to recognize patterns of conflict, identify causes of conflict, prevent conflicts from developing (and escalating), and apply conflict resolution techniques. By mastering these skills managers will be able to better serve their employees, helping them to navigate through interpersonal conflicts and maintain workplace productivity
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