The introvert's edge how the quiet and shy can outsell anyone

An introvert? Great at sales? YES. Sales is a skill anyone can learn and master -- and introverts are especially good at it once they learn how to leverage their natural strengths. Introverts aren't comfortable with traditional tactics like aggressively pushing a product or talking over a custo...

Full description

Bibliographic Details
Main Authors: Pollard, Matthew, Lewis, Derek (Author)
Format: eBook
Language:English
Published: New York, NY AMACOM-American Management Association 2018
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
Table of Contents:
  • Includes bibliographical references and index
  • When introverts fail at sales
  • Set the stage (Step one: Trust and agenda)
  • Mine for gold (Step two: Ask probing questions)
  • Speak to the right person (Step three: Qualification)
  • Don't sell-tell (Step four: Story-based selling)
  • Don't argue-augment (Step five: Dealing with objections)
  • Take their temperature (Step six: Trial close)
  • Ask without asking (Step seven: Assume the sale)
  • Perfect the process
  • The introvert's edge in real life
  • Mastery