The improvement guide a practical approach to enhancing organizational performance

This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinati...

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Bibliographic Details
Main Authors: Langley, Gerald J., Moen, Ronald D. (Author), Nolan, Kevin M. (Author), Nolan, Thomas W. (Author)
Format: eBook
Language:English
Published: San Francisco Jossey-Bass 2009
Edition:Second edition
Subjects:
Online Access:
Collection: O'Reilly - Collection details see MPG.ReNa
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520 |a This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications